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Diana serves as the Program Manager for the UB Patient Safety Research Center, coordinating various projects and tasks vital to the center. She has a bachelor's degree in clinical laboratory science and a master's in science education from the University at Buffalo. Prior to working at the center, she was involved in projects in diabetes, obesity, cardiology, geriatrics and educational research and taught chemistry at the high school level.

Wearing another "hat" within UB's Department of Family Medicine, Diana is also a standardized patient educator and clinical case writer. She previously worked in UB's Clinical Competency Center, assessing the clinical skills of medical students and residents. While there, she co-authored a manual of clinical skills cases entitled Communication Cases involving Standardized Patients for Medical Student and Resident Training, and assisted with several research projects with the National Board of Medical Examiners towards the USMLE Step II Clinical Skills Exam.

In her work at the center, she has helped in the development of a collaborative patient safety curriculum to address ACGME competencies, which trains and assesses residents in patient safety.

She is responsible for the Department's annual Resident Performance Assessment/OSCE, which evaluates the clinical skills of residents within the family medicine residency program. Working with faculty, she develops interactive video encounters, writes clinical case scenarios, and trains standardized patients for this annual residents' exam. As part of the patient safety team, she provides assistance with research, data analysis and publications.